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The Turtle Bay App is changing

Over the last few months we’ve listened to feedback about how our App could improve, so there are lots of exciting changes coming your way!

What’s going to change

From 3rd June onwards you will earn 1 Turtle for every visit to Turtle Bay if you spend £7 or more in one transaction.*

1. We know our current App can be complicated, so we are simplifying the way you earn Turtles.

Once you get 9 Turtles, you’ll get a Free Jerk-It dish or Curry of your choice! Your card will then reset. You’ll also get a few other Rewards along the way! After you get 3 Turtles, you’ll get a Free Side, and after 6 you’ll get a Free Cutter!!

All Rewards will be sent to you automatically. They will have a 6 month expiry, so you don’t need to rush back to us.

2. We know our App doesn’t look quite like our restaurants, so the App will also look different and be simpler and quicker to use.

3. We know the Turtle Shop can be complicated, so we have removed this – the App will do the hard work for you and will send Rewards automatically.

4. You told us you wanted the App to offer you more rewards for visiting us. So we’ve got lots of surprises coming your way – but we can’t tell you everything (a surprise is a surprise!)!

What about my Turtles I’ve got now?

Your current Turtles will be converted into the corresponding new Turtle Stamps and Rewards. Find out what your Turtles will convert to here.

What’s staying the same?

1. You will still get your Turtle and redeem Rewards in the same way.

2. We’ll still be sending you additional Rewards and treats through the App from time to time

For more information, please click here.

If you have a question about the change, please get in touch via the Contact link at the bottom of this page.

Terms and Conditions

*One Turtle will be granted when you spend £7 in one transaction at Turtle Bay. A maximum of one Turtle per day can be added.

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